Latest on Glowork http://www.mysite.com/xml.rss Top Jobs, Events and News en-us My copyright text 2015-05-04T21:05:44+01:00 me my subject Assistant Customer Service Manager / Assiatant of General Manager http://glowork.net/ar/?page=view_job_jobseeker&id=498 Customer Services duties (70 % of time) • Assist the Customer Service Manager in the Order Processing through the SAP system (Customer Orders and Purchasing Orders) • Plan, prioritize and schedule customer service activities and resources to ensure continuity of service out of the back office. • Maintain accurate and up-to-date customer records. Monitor the status of customer service activities to identify problem areas and adapt procedures to improve the overall performance. • Overlook the Freight Document Attestation and Dispatch process • Manage the Material delivery cycle. This will include follow-up with custom brokers and logistics firms. • Prepare monthly and annual Sales reports for the Head Office as required. Assistant General Administration (30% of time, together with another female colleague) • Assist the General Manager in HR matters (Staff vacations planning and monitoring, Travel expenses, implementation of policies, etc.) • Manage Petty Cash, Office supplies and purchases • Assist the General Manager in steering the outsourced Government Relation company • Assure visa issuance for visitors • Assure proper communication with local service providers and IT Germany http://glowork.net/ar/?page=view_job_jobseeker&id=498 Accountant / Assistant of General Manager http://glowork.net/ar/?page=view_job_jobseeker&id=497 Accounting Responsibilities (70% of time) • Preparation of local audits, financial statements and varied fiscal reports under the supervision of the Head of Finance • Providing support to internal and external auditors • Direct oversight for all aspects of accounting, accounts receivable, accounts payable, cash receipts, disbursement, payroll and general ledger. • Reconcile and prepare account schedule • Posting of data to various ledgers, register, journals and logs and monthly income statements, following established accounting techniques and procedures. • Prepare service billings. • Overview, controlling and reporting of freight costs • Monitor customer credit information in conjunction with account receivables - follow up on short payments • Payroll for all staff Assistant General Administration (30% of time, together with another female colleague) • Assist the General Manager in HR matters (Staff vacations planning and monitoring, Travel expenses, implementation of policies, etc.) • Manage Petty Cash, Office supplies and purchases • Assist the General Manager in steering the outsourced Government Relation company • Assure visa issuance for visitors • Assure proper communication with local service providers and IT Germany http://glowork.net/ar/?page=view_job_jobseeker&id=497 Accountant http://glowork.net/ar/?page=view_job_jobseeker&id=496 Looking to hire an entry level Accountant who is willing to learn, train & grow both herself & the organisation. Candidate must have good knowledge in Accounting and be very detail orientated. Duties and responsibilities range from: - data entries, -updating financial statements, -preparing monthly financial reports, -calculating payroll taxes, -auditing and maintaining accounts receivable and payable. http://glowork.net/ar/?page=view_job_jobseeker&id=496 School Manger http://glowork.net/ar/?page=view_job_jobseeker&id=495 الوظيفة ستكون في احدى المدارس الاهليه في مدينة جده - الإشراف الفني على المعلمين وتطوير المعلمين لزيادة كفاءتهم - رعاية الطلاب ، وتطوير المناهج. - الإشراف على برامج التوجيه والإرشاد . - الإشراف على الاختبار. - حضور الاجتماعات. - التعاون مع الموجهين الفنيين والإداريين. - وضع التقارير ورفعها إلى السلطات التعليمية . - وضع خطط برامج العلاقات بين المدرسة والبيئة والإشراف عليها. - مقابلة أولياء أمور الطلاب ، ومتابعة مشكلات أبنائهم ، واقتراح الحلول المناسبة. - القيام بحلقة الوصل بين العاملين بالمدرسة وبين البيئة المحلية بما فيها من هيئات ومنظمات. http://glowork.net/ar/?page=view_job_jobseeker&id=495 School Manger http://glowork.net/ar/?page=view_job_jobseeker&id=494 الوظيفة ستكون في احدى المدارس الاهليه في مدينة جده - الإشراف الفني على المعلمين وتطوير المعلمين لزيادة كفاءتهم - رعاية الطلاب ، وتطوير المناهج. - الإشراف على برامج التوجيه والإرشاد . - الإشراف على الاختبار. - حضور الاجتماعات. - التعاون مع الموجهين الفنيين والإداريين. - وضع التقارير ورفعها إلى السلطات التعليمية . - وضع خطط برامج العلاقات بين المدرسة والبيئة والإشراف عليها. - مقابلة أولياء أمور الطلاب ، ومتابعة مشكلات أبنائهم ، واقتراح الحلول المناسبة. - القيام بحلقة الوصل بين العاملين بالمدرسة وبين البيئة المحلية بما فيها من هيئات ومنظمات. http://glowork.net/ar/?page=view_job_jobseeker&id=494 School Manger http://glowork.net/ar/?page=view_job_jobseeker&id=493 الوظيفة ستكون في احدى المدارس الاهليه في مدينة جده - الإشراف الفني على المعلمين وتطوير المعلمين لزيادة كفاءتهم - رعاية الطلاب ، وتطوير المناهج. - الإشراف على برامج التوجيه والإرشاد . - الإشراف على الاختبار. - حضور الاجتماعات. - التعاون مع الموجهين الفنيين والإداريين. - وضع التقارير ورفعها إلى السلطات التعليمية . - وضع خطط برامج العلاقات بين المدرسة والبيئة والإشراف عليها. - مقابلة أولياء أمور الطلاب ، ومتابعة مشكلات أبنائهم ، واقتراح الحلول المناسبة. - القيام بحلقة الوصل بين العاملين بالمدرسة وبين البيئة المحلية بما فيها من هيئات ومنظمات. http://glowork.net/ar/?page=view_job_jobseeker&id=493 Account Manager http://glowork.net/ar/?page=view_job_jobseeker&id=492 The Account Manager is responsible for achieving channel objectives, KPIs and targets by fostering the relationship between Geidea and its customers that drive retention and satisfaction within the existing customer base. • Operate as the leadpoint of contact for any and all matters specific to his customer/bank(s). • Build and maintain strong customer relationships. • Ensure the timely and successful delivery of service according to client’s contracts and SLAs. • Audit reports sent to clients from other departments to ensure accuracy and quality of data. • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders to include but not limited to, quarterly reports. http://glowork.net/ar/?page=view_job_jobseeker&id=492 HR Officer http://glowork.net/ar/?page=view_job_jobseeker&id=491 To provide administrative support to the Human Resources Manager & assist with employee queries to help create a healthy work culture and attractive Geidea brand. Tasks include, but not limited to: -Attendance o Enrolment of new employees in hand punch and hand punch software. o Update Employee folders with sick leaves, visas & Vacation Leave Forms, Compensation Leave Forms. o Provide HR Manager with monthly updates of lateness and unauthorized absence on 26th of each month. -Assists in recruitment & selection for Grades A, B & C only and/or instructed by HR Manager -Training & development of employees -Enrollment of new employees o Obtain required paperwork for new employees o Send Welcome Email before start date, minimum 3 days o Create employee (hard copy) folder, within 2 days of employee start date & provide to HR Coordinator by 3rd day o Create employee number and email o Update HR Manager of employee payroll start date & bank details o Send introductory email to appropriate department o Be first point of welcome for employee induction at office o Prepare employee identification cards o Provide employee with custody and/or assets http://glowork.net/ar/?page=view_job_jobseeker&id=491 Bank Coordinator http://glowork.net/ar/?page=view_job_jobseeker&id=490 Ensure a high level of coordination between Riyad bank and Geidea so as to achieve highest level of customer service. The Bank Coordinator will be an employee of Geidea but based in Riyad Bank office. Major tasks are: •Data entry of all TMS feeds onto TMS software as and when instructed by the bank. •Send all installation requests in a clear and accurate manner no later than 3 hours upon receipt from Coordinator of Bank & using the Installation Request Form (Excel Sheet) to Geideas helpdesk team. •Support Geidea team with data when needed (numbers, connection type, VIP merchants, VIP installation, etc…) as per Geidea inter department SLA agreement. •Managing day to day tasks as instructed by Head of POS (of bank). Seek approval from Head of POS or Geidea line manager before carrying out instructions from Coordinator (of bank). •Call back daily a minimum of 20 merchants, of all tickets closed within the past 24 hours. All call backs must be documented using the Callback Form. •Close maintenance tickets by POS where possible in accordance with First Level Maintenance before transferring to Geidea Helpdesk team. http://glowork.net/ar/?page=view_job_jobseeker&id=490 Help desk Officer http://glowork.net/ar/?page=view_job_jobseeker&id=489 The Help desk Officer works in the Help desk Department to provide support for Geidea\'s main product: Point Of Sale (POS) terminals and its client: Banks. The role is a mix of customer service and administration work. Main tasks include: -Answering & providing assistance by resolving issue on the phone. -Coordinate with technicians to manage support cases which cannot be resolved over the phone. -Ensure Banks are kept continuously up to date with any support cases until case/ticket is closed. -Updating ticket’s remarks continuously to enable accurate case/request’s history. -Call back all customers or a minimum of 80% daily cases after a ticket is closed, within 24 hours. -Updating Daily Report before it gets sent to the bank. -Generating different purpose reports as requested; banks, customers, delay report, etc. A Help desk Officer has an excellent career pathway and can grow into several roles: Bank Coordinator, Help desk Supervisor, Account Manager, Department Manager. http://glowork.net/ar/?page=view_job_jobseeker&id=489 Inside Sales specialist http://glowork.net/ar/?page=view_job_jobseeker&id=488 Roles and Responsibilities: 1- Prospecting national and international clients by various means, including calling and mailing, and obtaining valid information. 2- Analyze, identify and quantify target markets to find new business contacts. 3- Converting inbound leads to sales qualified leads using industry best practices and internal techniques. 4- Reporting customer transactions and entering data regularly into the CRM system. 5- Maximize sales to existing customers. 6- Conduct negotiations with clients to drive lasting agreements and commitments and ensure a high level of customer satisfaction. 7- Building and maintaining a healthy pipeline to achieve and exceed monthly quota. Driving revenue by effectively addressing the client\'s business need, offering appropriate value proposition solutions and closing accounts over the phone. http://glowork.net/ar/?page=view_job_jobseeker&id=488 Commercial Assistant http://glowork.net/ar/?page=view_job_jobseeker&id=487 -The new employee will be a part of the trade team at the Embassy - The department consists of 2 commercial advisers and a secretary, and the new employee will be supporting the department. -The new employee has to be structured, self-motivated, able to multitask, know outlook, excel, word, team player, but able to work alone, positive, experience with trade would be nice but not a must. http://glowork.net/ar/?page=view_job_jobseeker&id=487 Emergency Visa Operations Clerk http://glowork.net/ar/?page=view_job_jobseeker&id=486 Under the supervision of the operation program supervisor, provides clerical services; assists in case processing; receives cost recovery funds and maintains associated control systems; and participates in a system of rotation to perform other duties. Duties: A. Assists in the processing of non-immigrant applications by: 1- Receiving application forms and checking them for completeness and sufficient information (paper and e-apps) 2- Returning to the client any application form which is incomplete and indicating what further information or completion is required (in case of e-apps, cancel the file and issue a refund) 3- Checking the computer databases for any previous record of the individual and comparing them against security profiles. 4- Creating new electronic and paper files. 5- Passing completed created files to the person responsible for the next stage of processing. 6- Entering pre-decision information for e-apps into the computer files by extracting it from applications and documents provided. 7- Inputting additional material received to maintain computer files up to date and drawing to the attention of a Canadian Immigration officer any information or document that may be invalid. 8- Requesting or following up by e-mail or telephone on missing documents, or other information needed to conclude case processing. 9- Issue refunds for cancelled application if applicable. 10-Bring to the attention of the supervisor any urgent cases. B. Provides communication support: 1- Receiving e-mails/faxes/letters and taking appropriate action on each request. 2- Contacting clients to request additional information or documents and scheduling interviews as requested by CBO. 3- Handling passports and documents received from clients. 4- Dealing with window cases (diplomats, interviews…etc.). 5- Dealing with on-hold cases by sending requests to the clients forward received info to CBO, and keep track of the on-hold files. 6-checking the PC requests inbox and send forms to the clients via ARAMEX and registered mail. 7- Sending on-line request for e-apps and checking if the DOX are received or not. 8- Scanning and uploading documents requested for e-apps. C. Receives cost recovery funds and maintains associated control systems by: 1- Determining the fee payable by the applicant and receiving payment of cost recovery fees by certified cheque or bank draft. 2- Entering revenue in POS+ system and issuing official receipts, maintaining transaction records as required. 3- Using the POS computer system, creates all cost recovery fee files and generates receipts to all applicants who must pay for service. 4- Conducting daily and end of month reconciliation of cost recovery accounts under supervision. 5- Carries out other duties as directed by the supervisor, such as compilation of statistics and reports on cost recovery activities. D. Maintains the visitor application filing system by: 1- Gathering finalized applications and sorting them out by numerical visa sequence or date received.. 2- Placing finalized application forms in appropriate folders for easy reference. 3- Locating and referring to applications as requested. 4- Bringing to the attention of the supervisor problems encountered in the sorting or cross-indexing of documents. E. Sending out: 1- Sending out passports and other documents to the client via ARAMEX and VAC (back up). E. Performs other duties as required such as: 1- Rotating to perform other duties (converting files, reception coverage, MEDS RCVD). 2- Acting for LES 05 positions. http://glowork.net/ar/?page=view_job_jobseeker&id=486 COUNTRY MANAGER http://glowork.net/ar/?page=view_job_jobseeker&id=485 RESPONSIBILITIES  Own the business strategy, planning and execution and lead the local team  Budgeting, financial management & financial reporting for accounting and audits  Coordinate and execute monthly subscription processes including data management, packing processes and marketing coordination, delivery logistics and fulfillment  Actively coordinate and influence key partners in marketing, logistics, IT, and merchandising to drive the success of the business.  Liaise with UAE headquarters on IT, marketing, branding and business development  Actively seek new ways to improve the user experience by evaluation new solutions, customer communication tools, mobile solutions, etc.  Manage analytical tools to help refine and optimize the business and oversee weekly reporting and analytics.  Evaluate and suggest ways to improve logistics and reduce logistics expenses.  Achieve WOW customer service by delivering on customer expectations and overseeing customer care team.  To ensure that all business functions have sufficient resources, with the appropriate levels of expertise, and that these are organised effectively and efficiently on a day-to-day basis to ensure that the company\'s objectives for the development of innovative and commercially attractive products and services can be fully exploited.  Reports directly to the UAE CEO http://glowork.net/ar/?page=view_job_jobseeker&id=485 RC Advisory http://glowork.net/ar/?page=view_job_jobseeker&id=484 The job is at an International Company in Riyadh , Key Skills Required The work will be varied and flexible. As no two projects will be the same, it means you will get to grips with a whole range of business issues by working closely with our clients and colleagues across KPMG. It is the start of a challenging and interesting career and, as a graduate, will usually include: - Building relationships with clients - Understanding key client issues to identify the right solutions - Analyzing and reviewing data, reports and documentation - Review contract and identify non -compliance - Writing reports and presentations - Project management using world-class KPMG methodologies - Supporting business development and new offerings we can take to clients Tasks and Responsibilities As the projects here are so diverse, some of the more technical aspects of the work will be developed over time through training, specialist courses, placements and on-the-job experience. However, typically your work will be: - Project based - Highly varied - Across locations between our offices and client sites - Locally or overseas for anything from days to months - Multidisciplinary and often spanning teams across Risk and Regulatory as well as other KPMG practices, such as Transaction and Restructuring, Management Consulting and Audit http://glowork.net/ar/?page=view_job_jobseeker&id=484 Position Assistant Advisor http://glowork.net/ar/?page=view_job_jobseeker&id=483 The job is at an international company in Riyadh , Responsibilities :  Attending meetings with auditors to develop an understanding of business processes.  Travelling to different sites to meet relevant client and obtain documents and information.  Researching and assessing how well risk management processes are working and recording the results using software such as Microsoft Word and Excel.  Providing ad hoc advice and guidance to managers and staff at all levels.  Performing risk assessments on key business activities and using this information to guide what to cover in audits.  Providing support and guidance to management on how to handle new opportunities.  Agreeing recommendations with relevant staff members to make improvements to operations and helping to secure backing for them in meetings.  Preparing reports to highlight issues and problems and distributing the reports to the relevant people.  Assessing how well the business is complying to rules and regulations and informing management whether any issues need addressing.  Undertake any other assignments as directed by the head of function within the scope of work. http://glowork.net/ar/?page=view_job_jobseeker&id=483 Position Graduate Program Assistant http://glowork.net/ar/?page=view_job_jobseeker&id=482 Main Responsibilities Strategy  Rate and position our Graduate Programs as one of the Graduate Program in Saudi Arabia.  Manpower Planning, Design and implementation.  Developing an extensive and high impact graduate recruitment scheme, ensuring that the broadest possible network is put in place to deliver the highest quality graduates.  Identify, contact and manage relationships with the best universities (National & international), who provide the most appropriate and academically gifted graduates for employment with the firm.  Develop an appropriate selection process with relevant assessments to ensure the highest possible chance of success. http://glowork.net/ar/?page=view_job_jobseeker&id=482 secretary http://glowork.net/ar/?page=view_job_jobseeker&id=481 Responsible for establishing and maintaining office filing and recordkeeping systems; maintains complex records and databases detailing department or unit activities; proofreads data and resolves discrepancies Document Preparation Using a computer , creates, formats, updates, and prepares printed materials including Arabic and English letters, memos, staff reports, handbooks, manuals, certificates, contracts, and other documents; answers routine correspondence; prepares reports, edits maintains database files for use in completing unit reports and projects related to specific unit/department needs; updates records for use by administrator or supervisor. Staff Support Responsible for scheduling and maintaining calendar, appointments and meetings for administrator/staff, and keeping accurate record of department activities;; coordinates and organizes conferences, workshops, coordinates scanning, printing, collating, binding, and distributing materials; researches information, coordinates travel arrangements for staff; independently performs various assignments for departments; prepares agendas, minutes and other meeting-related materials. http://glowork.net/ar/?page=view_job_jobseeker&id=481 SAP Sales Academy http://glowork.net/ar/?page=view_job_jobseeker&id=480 SAP Sales Academy, Saudi Arabia Are you ready to help the world simplify everything so it can accomplish anything? Do you learn best by working side by side with some of the best in the world at what they do? You may be exactly what SAP is looking for as we build our next-generation sales force! To kick-off your career, you will participate in a training program where you will learn about SAP solutions, sales methodology, presentation delivery, deal structuring and negotiation. This will include six months of hands-on training, job-shadowing, and mentoring with three one-month long sessions of innovative classroom learning at the SAP Academy facility in Dublin, California. This truly is an opportunity that cannot be missed—especially for those who want to see the world and are passionate about building an exciting career and future with SAP! We are looking for Saudi Nationals to join the Sales Academy in our Riyadh and Jeddah offices. http://glowork.net/ar/?page=view_job_jobseeker&id=480 SAP Sales Academy http://glowork.net/ar/?page=view_job_jobseeker&id=479 SAP Sales Academy, Saudi Arabia Are you ready to help the world simplify everything so it can accomplish anything? Do you learn best by working side by side with some of the best in the world at what they do? You may be exactly what SAP is looking for as we build our next-generation sales force! To kick-off your career, you will participate in a training program where you will learn about SAP solutions, sales methodology, presentation delivery, deal structuring and negotiation. This will include six months of hands-on training, job-shadowing, and mentoring with three one-month long sessions of innovative classroom learning at the SAP Academy facility in Dublin, California. This truly is an opportunity that cannot be missed—especially for those who want to see the world and are passionate about building an exciting career and future with SAP! We are looking for Saudi Nationals to join the Sales Academy in our Riyadh and Jeddah offices. http://glowork.net/ar/?page=view_job_jobseeker&id=479